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Last updated 11 Jul 2026

Terms & Conditions

Welcome to Voyage Collection. These Terms & Conditions explain the rules for using our website, located at www.voyagecollection.co.uk.

By accessing this website, you agree to accept these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Us

This website is owned and operated by:

Voyage Collection

Live Lokal Ltd, Oakfield Business Centre, Suite 5, 31 Main Street, East Kilbride, G74 4JU

Company Number: SC684660

Email: hello@voyagecollection.co.uk

Phone: 03333 600 600

2. Use of This Website

You agree to use this website only for lawful purposes. You must not use this website in a way that may:

  • Break any applicable laws or regulations
  • Cause damage to the website or affect its availability
  • Attempt to gain unauthorised access to the website, server, or related systems
  • Copy, scrape, or misuse website content without permission
  • Upload or transmit harmful code, viruses, or malicious software

We reserve the right to restrict or block access to our website if we believe it is being misused.

3. Website Content

The content on this website is provided for general information only. We aim to keep information accurate and up to date, but we do not guarantee that all content will always be complete, accurate, or current.

We may update, change, or remove content from the website at any time without notice.

4. Bookings and Services

Voyage Collection manages short-term rental and serviced accommodation properties on behalf of property owners. Any services or properties described on this website are subject to availability and may be changed or withdrawn at any time.

Bookings made through this website are processed via our third-party booking and payment platform, Hostaway. When you make a booking, you will be directed to complete payment through that platform, and your booking is also subject to that platform’s own terms of use.

Voyage Collection may act as booking agent on behalf of the relevant property owner. A contract for accommodation is formed once your booking has been confirmed through the booking platform, not simply by submitting an enquiry through this website.

We take reasonable care in selecting our booking and payment platform providers but are not responsible for any errors, downtime, or issues arising from those third-party systems.

5. Pricing and Payments

Prices shown on this website are provided for guidance and may vary by season, availability, and length of stay. Final pricing is confirmed at the point of booking through our booking platform.

We reserve the right to change our prices at any time. Prices already confirmed as part of a completed booking will not change.

All payments are processed securely through our third-party booking and payment platform. We do not store your card details.

Cancellation, deposit, and refund terms are set out separately in our Cancellation Policy, which is presented to you at the time of booking and forms part of your booking agreement.

6. Intellectual Property

Unless otherwise stated, all content on this website belongs to Voyage Collection or is used with permission. This includes text, images, graphics, logos, designs, layout, and other materials.

You may view and use the website for personal or business reference, but you must not copy, reproduce, distribute, modify, or reuse any content without written permission.

7. User Submissions

If you submit information through our contact forms, booking enquiries, or other website features, you agree that the information you provide is accurate and not misleading.

You must not submit anything unlawful, offensive, harmful, spam-related, or infringing on someone else’s rights.

8. Third-Party Links and Platforms

This website may include links to third-party websites, including our booking and payment platform. These links are provided for convenience only.

We are not responsible for the content, privacy practices, availability, or reliability of third-party websites or platforms. Using third-party websites and platforms is at your own risk and subject to their own terms and privacy policies.

9. Limitation of Liability

We do our best to keep this website running smoothly, but we do not guarantee that the website will always be available, secure, or free from errors.

To the fullest extent permitted by law, Voyage Collection will not be liable for any loss or damage arising from your use of this website, including:

  • Loss of data
  • Loss of profits
  • Business interruption
  • Website downtime
  • Reliance on website content
  • Issues caused by third-party links, booking platforms, or payment services

Nothing in these Terms & Conditions limits liability where it would be unlawful to do so.

10. Privacy

Your use of this website, including making a booking, may involve the collection and processing of personal data. Please refer to our Privacy Policy for more information about how we handle your data.

11. Cookies

This website may use cookies to improve functionality, analyse website usage, and support marketing features.

Please refer to our Cookie Policy for more information.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.

By continuing to use the website after changes are made, you accept the updated terms.

13. Governing Law

These Terms & Conditions are governed by the Scots Law.

Any disputes relating to these Terms & Conditions will be subject to the exclusive jurisdiction of the Scottish courts.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Voyage Collection

Email: hello@voyagecollection.co.uk

Phone: 03333 600 600

Address: Live Lokal Ltd, Oakfield Business Centre, Suite 5, 31 Main Street, East Kilbride, G74 4JU